Shipping And Delivery
Effective Date: 23-08-2024
Last Updated: 24-08-2024
At Mjtastenatural.com, we are committed to delivering your
orders promptly and securely. This Shipping Policy outlines the terms and
conditions for the shipment of products purchased through our website.
1. Shipping Locations
We currently ship to the following locations:
- Domestic
Shipping: All over India
- International
Shipping: Across globe (excluding India)
- Please
note that certain products may have restrictions on shipping to specific
locations.
2. Processing Time
- Order
Processing: Orders are processed within 1-3 days business days
(excluding weekends and holidays) after receiving your order confirmation
email. You will receive another notification when your order has shipped.
- Delays:
Please note that processing times may be extended during holidays, sales
events, or due to unforeseen circumstances. We will notify you of any
significant delays.
3. Shipping Rates and Delivery Estimates
- Shipping
Charges: Shipping charges for your order will be calculated and
displayed at checkout based on your location and the weight of your order.
- Please
note that delivery times are estimates and cannot be guaranteed. Delays
may occur due to factors beyond our control, such as customs processing or
carrier delays.
4. Order Tracking
Once your order has shipped, you will receive a shipping
confirmation email with a tracking number. You can track your order using the
link provided in the email.
5. International Shipping
- Customs
and Duties: International orders may be subject to customs duties,
taxes, or fees imposed by the destination country. These charges are the
responsibility of the customer. Please check with your local customs
office for more information.
- Customs
Delays: Customs processing times can vary, and we are not responsible
for delays caused by customs.
6. Shipping Restrictions
Certain products may have shipping restrictions due to size,
weight, or destination. If an item cannot be shipped to your location, you will
be notified at checkout.
8. Lost or Damaged Packages
- Lost
Packages: If your package is lost in transit, please contact us at support@mjtastenatural.com so we can assist in locating your order.
We are not responsible for lost packages if the shipping address provided is
incorrect or incomplete.
- Damaged
Packages: If your order arrives damaged, please contact us within 14
days of receipt with photos of the damage, and we will work with you to
resolve the issue.
9. Returns and Exchanges
For information on returning or exchanging a product, please
refer to our https://mjtastenatural.com/returns-refund-58463.
10. Contact Us
If you have any questions or concerns about our Shipping
Policy, please contact us at:
Mjtastenatural.com
Email: support@mjtastenatural.com
Phone: +91 76709-77022