Cancellation and Refund
1. Overview
Welcome to Mjtastenaturals.com! We value your satisfaction and strive to provide high-quality products. Please read our Return and Refund Terms and Conditions carefully to understand your rights and obligations before making a purchase.
2. Refund Policy
No Refunds: As a general policy, Mjtastenaturals.com does not offer refunds for any products. All sales are final, and we do not accept returns or provide refunds for any reason other than those outlined below.
Exceptions for Refunds:
Damaged Products: If you receive a product that is damaged upon delivery, you must notify us within 7 days of receiving the product. To be eligible for a refund, you must provide clear photographic evidence of the damage, including packaging and product images.
Lost-in-Transit: If your order is confirmed as lost in transit by our shipping carrier, we will issue a refund. To qualify for a refund, you must report the issue within 14 days from the expected delivery date.
3. Reporting Issues
For Damaged Products: Contact our customer support team at suppor@mjtastenaturals.com with your order number and photographs of the damaged product and packaging.
For Lost-in-Transit Orders: Reach out to our customer support team at support@mjtastenaturals.com if you believe your order is lost. Include your order number and any relevant details regarding the shipping status.
4. Processing Refunds
Eligibility: Refunds will only be processed if your request meets the criteria outlined in Section 2.
Method: Refunds will be issued to the original payment method used for the purchase. Please allow up to 14 business days for processing.
Shipping Costs: Shipping costs are non-refundable.
5. Contact Information
For any questions or concerns regarding our Return and Refund Terms and Conditions, please contact our customer support team at:
Email: support@mjtastenaturals.com
Phone: +91 76709-77022
Address: 4-3-125 G floor, Jangaon, 506167, TG.
6. Changes to Terms
Mjtastenaturals.com reserves the right to amend these Return and Refund Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
Thank you for shopping with Mjtastenaturals.com!
Effective Date: 24-08-2024